Anfi Emerald fails to act

My previous post about Anfi Emerald has been met by silence. I'm a bit surprised because I asked for them to contact me on the feedback form, as well as pointing the company to my blog.

I notice that my post has now risen to 11th on a Google search for Anfi Emerald and the TripAdvisor listing (complete with my comment) appears in the all-important top 10.

I wonder if the company just doesn't monitor its online reputation or hopes that the good outweighs the bad. One thing that the company has done well is to use an online distribution company for its press releases. Whilst this makes little impact on press coverage, it often helps SEO.